Phase – Operations + Maintenance

Operations and Maintenance

Whether you are new to KTrack, or are transitioning from construction to operations, KTrack delivers precise facility data, authoritative workflows, asset-level BIM-integrated model viewers, a drama-free migration, and the functionality you expect from an operations and maintenance platform.

Service Requests

  • Accept requests for service from stakeholders
  • Manage Service Requests from Dashboards
  • Promote service requests to work orders
  • Keep stakeholders informed with notifications
Service Requests
Dispatch: Optimize and align resources


  • Calendar-based scheduling for all staff and vendors, all in one place
  • Track jobs by trade, priority, and due date
  • Smart Tech Dispatch ensures you send the right person every time

Preventative Maintenance

  • Centralize, define, and configure preventative maintenance activities and personnel management — at scale
  • Preventative Maintenance tasking is built into the software, and is specific to each asset
  • Mobile maintenance transactions enable the tracking of completed tasks and data captured
  • Maintenance standards by asset type can be applied to your entire asset portfolio
  • Use project data to improve wrench time and save you money
  • Improve analytics with asset data throughout the facility’s lifecycle
Preventable Maintenance
Work Orders

Vendor Work Orders

Mobile-enabled Vendor Work Order Completion

  • Vendors can open and close work order assignments from their mobile device
  • Enables immediate updates to the work order

Capture Vendor Forms and Checklist

  • Vendor forms and checklist can be captured via mobile device and linked to the asset for historical reference

Preventative Maintenance


  • View current and future work order assignments
  • Manage order of execution to ensure high priority work is completed first


  • Track progress towards completion for assigned work orders
  • Document work performed, labor, and materials used
  • Capture images of jobs


  • Complete archive of all work performed, accessible from any device via the KTrack app
  • View all work performed on a work order
  • View asset service history
  • View location service history

Explore project phases with KTrack

Experience the KTrack Difference

See how KTrack can improve your operations and maintenance practice with its all-in-one software solution