KTrack Operations and Maintenance

The KTrack Operations and Maintenance (O&M) module enables facilities management teams to execute service and maintenance efficiently across their portfolio with readily available asset and location transaction detail. The O&M Module enables owners to execute general work orders or asset and location specific work order tickets. Work order transaction details provide unparalleled insight into the work activity and conditions of facility.

Service Requests

Accept Requests for Service from Stakeholders

Manage Service Requests from Dashboards

Promote Service Requests to Work Orders

Keep Stakeholders Informed with Notifications

Cheerful male customer service operator showing thumbs up in office.
Concept about workflow to improve efficiency in process with automation and technology, button with person in background
Dispatch

Calendar based scheduling for staff and vendors all in one place.

Track work by trade, priority, and due date.

Smart Tech Dispatch ensures you send the right person every time.

Prescriptive Maintenance

Prescriptive maintenance tasking built in, specific to each asset.

Mobile maintenance transaction enable tracking of completed tasks and data captured.

Maintenance standards by asset type that can be applied to your entire portfolio.

Employee take note in boiler room
maintenance engineers at work
Vendor Work Orders

Mobile Enabled Vendor Work Order Completion

  • Vendors can open and close work order assignments from their mobile device.
  • Enabling immediate updates to the work order.

Capture Vendor Forms and Checklist

  • Vendor forms and checklist can be captured via mobile device and linked to the asset for historical reference.
Mobile Enabled Work Order Management

Work Order Assignment Calendar

  • View current and future assignments
  • Manage order of execution to ensure high priority work is completed first

Work Order Execution

  • Complete assigned work orders
  • Document work performed, labor and materials used
  • Capture Images

Access Work Order History

  • View all work performed on a work order
  • View Asset Service History
  • View Location Service History
  • A complete archive of all work performed is at your finger tips
engineer at work